Service & Warranty Information
See the below images to determine where you will find your model and serial number.
This label type includes:
- Manufacturer name,
- Model name,
- Serial number, and
- Serial barcode.
This label includes:
- Manufacturer name,
- Model name,
- Date of manufacture,
- Product VIN,
- Serial number,
- Product weight (above example is gross vehicle weight rating [GVWR]), and
- Product type.
*Please be prepared to give a parts representative your product serial number in order to better assist you
** Contact Allmand Parts and Service for products with older serial numbering systems
Allmand Warranty Procedure
International Warranties
Product Warranties
Warranty FAQs:
When does the warranty period start for my machine?
The warranty period starts from the date of invoice to the original purchaser.
What are the warranty procedures and where can I get a warranty claim form?
The procedures and warranty claim can be found on our website under "Support".
Is everything covered under the Allmand warranty policy?
No. Allmand's warranty policy covers parts manufactured by Allmand. Other components (e.g. engines, generators, etc.) are covered under their respective manufactures' warranty policy.
Allmand Service Standards
NOTE: Allmand, Inc. has no relationship with the company formerly known as MMD. Allmand will do our best to help with product support and will provide service parts to any active models within the last seven years.
Engine manufacturers may be the main point of support for some engine related requests. You can contact the Allmand service department and we will direct you to the correct support location.
Parts stock for products distributed by the company formerly known as MMD is limited. Components that are not in stock will be ordered from Japan, with lead times of 8-10 weeks. Airfreight is available to be quoted on a request basis. Thank you for your understanding.
